Privacy Policy

Earthcycle Packaging Ltd. Privacy Policy

Effective November 1, 2009


At Earthcycle we recognize that privacy is important. This document outlines the types of personal information we receive and collect when you fill out our contact or feedback form on our website (the "Site") as well as some of the steps we take to safeguard information. We hope this will help you make an informed decision about sharing personal information with us.

Collection of Information

You can browse the Site without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. If you choose to provide us with personal information, you consent to the transfer and storage of that information on our servers located in Canada. We may collect and store the following personal information:

  • full name, email address, phone numbers, physical contact information
  • comments you provide us with through the contact and feedback forms
  • community discussions, correspondence through the Site and, and correspondence sent to us
  • computer sign-on data, statistics on page views, and traffic to and from the Site; other information, including Internet Protocol address ("IP address") and standard web log information

Use of Information

Our primary purpose in collecting personal information is to improve or enhance our products and services, and to provide a smooth website and community experience. You agree that we may use your personal information to:

  • provide the services and customer support you request;
  • customize, measure, and improve our services and the Site's content and layout;
  • help with ongoing improvements or enhancements of our products and services;
  • use feedback to assist with pushing eco-responsible packaging with retailers and other buyers (note: we do not share name or contact information – just the feedback, state/province and country); and
  • tell you about targeted marketing, product updates, and promotional offers based on your communication preferences

Ad Servers

We do not partner with or have special relationships with any ad server companies.

IP Addresses Collection

Your Web browser or email application automatically provides your IP address to other computers with which you communicate over the Internet, so that they know where to send you information. We receive an IP address each time you view one of our Web pages, because the browser automatically reports it to us. We may use IP addresses for various purposes, including:

  • Diagnosing service or technology problems.
  • Assessing and maintaining system security.
  • Displaying the most appropriate advertising or content.
  • Studying how people use our site and how we can improve it.

Use of Cookies

Cookies are used on our websites in the following ways:

  • We use cookies to estimate our audience size and usage patterns. The unique cookie that is given to each browser accessing the Site is then used to determine usage patterns.
  • Most browsers are set up to accept cookies, but you can configure yours to refuse cookies or notify you when you have received one. Browsers differ, so check your "Help" menu to learn how to change your cookie preferences. If you reject cookies on our sites, though, you may not be able to access all areas or features. When you accept our cookies, we cannot use them to find out who you really are, unless you tell us.

For more information about cookies, read the unofficial Cookie FAQ from

Changes to This Privacy Policy

We will occasionally update this privacy policy to reflect changes in our services and customer feedback. When we post changes to this policy, we will revise the "last updated" date at the top of the policy. We encourage you to periodically review this policy to be informed of how Earthcycle is protecting your information.

Contacting Us

Earthcycle welcomes your comments regarding our privacy policy. If you have questions about this policy or believe that we have not adhered to it, please contact us:

Earthcycle Packaging Ltd. Privacy Policy

#210-1200 West 73rd Avenue

Vancouver, B.C. V6P 6G5

Tel : 604-899-0928

Fax : 604-682-4133